Description
Learning and Development covers one of five functional areas tested on the PHR/SPHR certification exams.
The program includes the following content:
Training and Development in the Organization
- Need for Training
- Strategic Alignment of Training and Development
- Systems Model of Training
- Assessing Training Needs
Principles of Training and Development
- Theories of Learning
- Principles of Learning
- Learning
Training and Development Techniques
- Developing Training Objectives
- Training Methods and Processes
- On-the-job Training Methods
- Off-the-job Training Methods
- On-the-job Versus Off-the-job Training
Presenting the Training: Delivery
- Facilities Planning
- Training Materials
Evaluation of Training Effectiveness
- Comparison of Training Techniques
- Criteria for Evaluating Training
- Sources of Data
- Research Methods for Evaluation
Talent Management Programs
- Talent Management
- Socialization
- Orientation and Onboarding
- Employee Development
- Career Planning and Development
- Expatriate Training
- OSHA Mandated Training
- Sexual Harassment and Discrimination Training
Performance Management
- Performance Management
- Performance Evaluation
- Performance Criteria
- Criterion Problems
- Rating Errors
- Evaluation Procedures
- Behaviorally-based Appraisal Methods: MBO, BARS, BOS
- Appraisers
- Appraisal Interview
- Linking Appraisals to Employment Decisions
- Legal Constraints on Performance Appraisal
Change Management
- Change Agent Role
- Organizational Change
- Targets of Change
- Theories of Change
- Overcoming Resistance to Change
- Action Research Model
- Learning Organizations
- Re-energizing the Mature Organization
- Transfer and Diffusion of Change
Organizational Development Interventions
- Interpersonal Interventions
- Group Interventions
- Intergroup Interventions
- Organizational Interventions
Employee Retention
- Measuring Retention
- Turnover
- Retention Strategies
