Equal Employment Opportunity Certificate Programs

New Investigators Certificate Course

Dates:

May 12-15, 2025 (Monday to Thursday) | 8:30 AM – 4:30 PM EST

September 8-11, 2025 (Monday to Thursday) | 8:30 AM – 4:30 PM EST

Course fee: $1000.00

Delivery Method: Live Instructor Led VIA Zoom Webinar. Participants may also attend In-person (Arlington, VA)

This program meets the requirement for EEOC to fulfill the requisite 32-hour training requirement for new federal counselors and investigators.

Participants are taught basics regarding EEO law and provided with the opportunity to develop essential investigative techniques in a small group setting.

Trainers also use instructive exercises to assist participants in completing two actual investigations, which include allegations of harassment, disparate treatment, and disability discrimination.

Qualified EEO Neutral Mediation Certificate

Delivery Method: Live Instructor Led VIA Zoom Webinar. Participants may also attend In-person (Arlington, VA)

Date:

June 16–19, 2025 (Monday to Thursday) | 8:30 AM – 4:30 PM EST

October 6–9, 2025 (Monday to Thursday) | 8:30 AM – 4:30 PM EST

Becoming a Qualified EEO Mediator: EEOC Requirements To become a qualified mediator for Equal Employment Opportunity (EEO) disputes, the U.S. Equal Employment Opportunity Commission (EEOC) sets specific requirements.

These requirements are designed to ensure that mediators have the necessary knowledge, skills, and ethical grounding to effectively mediate EEO disputes, which often involve sensitive and complex issues.

Program concept:

Foundational Knowledge: EEO laws, types of workplace discrimination, and the EEO complaint process.

Mediation Skills: Conflict resolution theories, communication techniques, and negotiation strategies.

Practical Application: Case studies, role-playing exercises, and interview techniques.

Ethics and Professionalism: Mediator ethics, cultural competence, and bias mitigation.

New EEO Counselors Certificate Course

NEW COUNSELORS TRAINING – 32 HOURS ONLINE

Dates:

March 10–13, 2025 (Monday to Thursday) | 8:30 AM – 4:30 PM EST

July 14–17, 2025 (Monday to Thursday) | 8:30 AM – 4:30 PM EST

November 3–6, 2025 (Monday to Thursday) | 8:30 AM – 4:30 PM EST

Course Fee: $1000.00

Delivery Method: Live Instructor Led VIA Zoom Webinar | Participants may also attend In-person (Arlington, VA)

The purpose of this training is to introduce students to EEO counseling and help EEO Counselors develop techniques through lectures, discussion, and interactive role-plays that help the EEO Counselor succeed in the Federal sector.

The EEO Counselor serves as a liaison between the employee and management in the informal complaint processing stage

Employment/Labor Law Mediation Certificate

Delivery Method: Virtual

Course Format:

Self-Paced with Instructor Guidance: Learners complete the course content at their own pace, with access to an instructor for questions and support.

Instructor-Guided Sessions: Scheduled, structured sessions led by a qualified instructor, ensuring consistent progress and engagement.

Zoom Office Hours: Dedicated virtual office hours hosted via Zoom for live Q&A, one-on-one support, and additional instruction.

Enrollment & Participation Details:

Date: Open Enrollment – Students may register and begin at their convenience, with guided timelines and recommended pacing.

Final Course Segment:

Online Mock Mediation: All students are required to participate in a culminating online mock mediation exercise, applying learned skills in a realistic, interactive setting, facilitated by the instructor.

Group/ Cohort (5 or more). Contact the Registrar: registrar@adraceu.com

This intensive course is intended to provide students with training in Employment/Labor Law Conflict Dispute Resolution. The course will give you the essential knowledge needed to work as an employment mediator. It covers a wide range of topics including substantive employment law, as well as training in the mediation process and skills, all aimed at preparing participants to become qualified mediators for employment disputes.

Program concept: The program has 3 parts: The first 4 modules focus on substantive employment and labor laws. The remaining 5 modules focus on meditation practices and related rules and policies. The course ends with practical exercises and a final quiz.

Part I: Law that applies to employment and relevant case law
Part II: Mediation, then in-depth role-playing to help you learn and practice the skills to facilitate the process.
Part III: Practical exercises and testing

Equal Employment Annual Recertification

MD110 requires EEO Investigators and Counselors to complete 8 hours of annual refresher courses. Upon completion of the refresher courses, you will receive a Certificate of Completion with IACET CEUs.

Practical Bookkeeping

Good bookkeeping is more than just a task; it’s an important tool that empowers you to understand your business, and work towards growth and success with the financial future. Bookkeeping is the process of recording, organizing, and maintaining financial transactions for a business or individual.

Time Management

This course is designed to equip students with the skills necessary to manage their time in their daily lives in and outside the workplace. This course will introduce valuable concepts of time management and productivity to maximize their ability to complete tasks efficiently. Throughout the course students will be confronted with practical and realistic situations to combat procrastination, distractions, and unexpected issues. Students will be prepared to organize their life, manage their time for better work-life balance, and delegate their needs and outcomes effectively to others.

Social Media Marketing

Social Media Marketing is essential for business and sales. This course will breakdown the basics of marketing online and throughout the major social media apps for best techniques, strategies, and goals for each campaign and followings. Utilize this course to become proficient in Social Media Marketing

Risk Management

Learn essential Risk Management skills and communication techniques to adequately assess your workplace for mitigation, safety effectiveness, and training for a safe workplace. This course is designed to provide students with the tools they need to properly define, assess, and analyze their workplace for risks and updated safety measures. Proficiency in Risk Management is integral to the health and longevity of organizations. Equipped with the resources and skills from this course students will be effective risk management professionals ready to implement safety plans and risk assessments at their location.

Project Management

This course introduces valuable Project Management skills, applications, and resources for students to learn and implement on their own. Throughout this course students are introduced to the concepts integral to Project Management, as well as the necessary skills and strategies for delegation, presentation, and event planning for various organizational needs. This course adequately prepares students to be proficient in Project Management across different approaches, styles, and locations.

Office Administrator

This course will adequately prepare students to become an effective Office Administrator with skills and knowledge of workplace support needs, bookkeeping overviews, time management and organization, records management, and meeting preparedness and management. This course is designed to fully equip students with the resources and skills necessary to be hired as an Office Administrator for various office types.

Professional Communicator

Professional Communicator Course is designed to provide the necessary communication and facilitation skills for effective communication across many different people and settings. Effective methods and strategies are taught in depth to provide essential background and resources for implementing communication and facilitation techniques.

Call Center Associate

Throughout these courses, students will be provided with essential sales techniques, communication strategies, and effective skills to work within a center for high output of sales and customer service. A call center associate is equipped with tools for dealing with difficult customers, maintaining goals and strategies for sales and maintaining skills to work with people in person and virtually.