EEO Concepts: Neutral Mediation (6.72 CME) (4 Ethics) (2 IPV) (EEO 6 Clock Hrs)

The EEO (Equal Employment Opportunity) Concepts: Neutral Mediation Course is designed to equip participants with the knowledge and skills necessary to serve as neutral mediators in workplace disputes related to equal employment opportunities. This course delves into the fundamental principles of EEO laws and regulations, emphasizing the importance of impartiality, confidentiality, and fairness in resolving disputes.

Participants will explore various mediation techniques and strategies tailored specifically to address EEO-related conflicts, such as discrimination, harassment, and retaliation. Through interactive discussions, case studies, and role-playing exercises, participants will learn how to facilitate constructive dialogue, manage emotions, and foster mutual understanding among conflicting parties.

Key topics covered in this course include:

Overview of EEO laws and regulations: Participants will gain a comprehensive understanding of the legal framework governing equal employment opportunities, including Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and the Age Discrimination in Employment Act (ADEA).

Principles of mediation: Participants will learn the core principles of mediation, including neutrality, confidentiality, and voluntary participation. They will also explore the mediator's role in facilitating communication, managing power dynamics, and promoting mutual agreement.

Conflict resolution techniques: Participants will acquire a toolkit of conflict resolution techniques tailored to address EEO-related disputes effectively. These techniques may include active listening, reframing, reality testing, and brainstorming solutions.

Cultural competence and sensitivity: Participants will develop cultural competence and sensitivity to effectively mediate disputes involving individuals from diverse backgrounds, including race, ethnicity, gender, sexual orientation, religion, and disability.

Ethical considerations: Participants will examine ethical dilemmas and best practices in EEO mediation, including maintaining impartiality, managing conflicts of interest, and upholding confidentiality.

By the end of the course, participants will be equipped with the knowledge, skills, and confidence to serve as neutral mediators in resolving EEO-related conflicts in the workplace, fostering a more inclusive and equitable work environment for all employees.