Time Management
This course is designed to equip students with the skills necessary to manage their time in their daily lives in and outside the workplace. This course will introduce valuable concepts of time management and productivity to maximize their ability to complete tasks efficiently. Throughout the course students will be confronted with practical and realistic situations to combat procrastination, distractions, and unexpected issues. Students will be prepared to organize their life, manage their time for better work-life balance, and delegate their needs and outcomes effectively to others. Social Media Marketing
Social Media Marketing is essential for business and sales. This course will breakdown the basics of marketing online and throughout the major social media apps for best techniques, strategies, and goals for each campaign and followings. Utilize this course to become proficient in Social Media MarketingRisk Management
Learn essential Risk Management skills and communication techniques to adequately assess your workplace for mitigation, safety effectiveness, and training for a safe workplace. This course is designed to provide students with the tools they need to properly define, assess, and analyze their workplace for risks and updated safety measures. Proficiency in Risk Management is integral to the health and longevity of organizations. Equipped with the resources and skills from this course students will be effective risk management professionals ready to implement safety plans and risk assessments at their location. Project Management
This course introduces valuable Project Management skills, applications, and resources for students to learn and implement on their own. Throughout this course students are introduced to the concepts integral to Project Management, as well as the necessary skills and strategies for delegation, presentation, and event planning for various organizational needs. This course adequately prepares students to be proficient in Project Management across different approaches, styles, and locations. Office Administrator
This course will adequately prepare students to become an effective Office Administrator with skills and knowledge of workplace support needs, bookkeeping overviews, time management and organization, records management, and meeting preparedness and management. This course is designed to fully equip students with the resources and skills necessary to be hired as an Office Administrator for various office types. Professional Communicator
Professional Communicator Course is designed to provide the necessary communication and facilitation skills for effective communication across many different people and settings. Effective methods and strategies are taught in depth to provide essential background and resources for implementing communication and facilitation techniques. Call Center Associate
Throughout these courses, students will be provided with essential sales techniques, communication strategies, and effective skills to work within a center for high output of sales and customer service. A call center associate is equipped with tools for dealing with difficult customers, maintaining goals and strategies for sales and maintaining skills to work with people in person and virtually. Business Protocol
Business Protocol provides the necessary skills and techniques to navigate various business settings with the knowledge of how business starts with entrepreneurship. Students will effectively participate and be prepared to develop a business that is ethical and successful for growth due to effective communication and networking skills. Business Management
Business Management is essential for any successful organization. Throughout this program, students will be provided the opportunity to grow and learn effective management tools and strategies to delegate and develop their team, plan for the future, communicate and understand the systems of inventory management and procurement, and develop the best practices for managing their teams performance and information through the cloud. Business and Proposal Writing
“Business and Proposal Writing” equips students with the skills and techniques necessary to accurately prepare, outline, write, collaborate, and manage contract proposals and business reports. Through the 4 key modules, students will be provided with workshops, examples, and resources to identify the common issues and problems surrounding business and proposal writing. Upon completion of the course students will be awarded a Certificate of Completion and skills necessary to distinguish themselves from competitors for higher proficiency in Business Writing. Microsoft 365 Series
Master essential Microsoft Office skills with this comprehensive, hands-on course based on the renowned Shelly Cashman Series. Learn to create professional documents in Word, analyze data in Excel, build impactful presentations in PowerPoint, and manage databases in Access. Designed for beginners and guided by expert instructors during office hours, this self-paced course prepares you for real-world productivity using Microsoft 365.Practical Bookkeeping
Good bookkeeping is more than just a task; it’s an important tool that empowers you to understand your business, and work towards growth and success with the financial future. Bookkeeping is the process of recording, organizing, and maintaining financial transactions for a business or individual. GOOGLE WORKSPACE
Boost Your Productivity with Google Workspace! Discover how to streamline your workflow and enhance collaboration with our self-paced virtual course, Google Workspace Essentials. From managing emails and files to creating stunning presentations and collaborative documents, this course equips you with the skills to make the most of Gmail, Drive, Docs, Sheets, Slides, and Meet. Perfect for professionals, students, or teams looking to work smarter, not harder. Enroll now and transform the way you work!Literacy Helping Students Construct Meaning
A leading resource for K–8 literacy programs that fully integrates the Common Core State Standards, this popular reading methods resource provides aspiring teachers with the tools to help every student learn to read and write. LITERACY: HELPING STUDENTS CONSTRUCT MEANING, features early coverage of assessment in recognition of its foundational nature, and provides pre-service and in-service teachers with the information, strategies, and techniques they need to assist their students in becoming literate. This course distinguishes itself through its use of practical literacy lessons and authentic examples of children’s literature, which clearly demonstrate how to teach reading and writing.Teaching for Student Learning Being A Master Teacher
The purpose of this course is to guide aspiring and current educators on a transformative journey toward mastering the art and science of teaching. This course provides a solid foundation for effective classroom instruction across grade levels and subjects, with special emphasis on developing a reflective teaching practice, fostering inclusive learning environments, and aligning instructional strategies with research-based principles. Exceptional Student Education: Lower Functioning Autism
This course is designed for teachers to expand their practical and theoretical knowledge of autism, with a focus on educating students at the lower functioning end of the spectrum. Upon completion of the course, the student will be able to demonstrate competence in effective listening and communication skills; understand the biology and characteristics of autism; differentiate between various aspects of ABA behavior analysis; complete a functional behavior analysis; identify challenging behaviors; identify and develop appropriate curricula; apply various instructional techniques in the classroom; understand the components of life skills, social skills, and communication skills instruction; and research best practices.Assessment In Special Education
The course is designed for teachers to expand their knowledge of assessment with regards to the special needs classroom. Students will be able to identify and evaluate the appropriateness of various assessment formats.Human Exceptionalities, Schools and Communities
The course is designed for teachers to expand their practical and theoretical knowledge of exceptional education, with a person-centered approach to the lives of people with exceptionalities in the twenty-first century. Making Teams Work: Manager and Supervisor Development Program
The program aims to equip managers and supervisors with essential skills in building high-performing teams, fostering effective communication, conflict resolution, mentorship, and leading organizational change. This accelerated course adheres to OPM guidelines, providing targeted, practical leadership development.Executive Coaching and Leadership Program
This Executive Development Course is an expertly designed three-month program, tailored specifically for Senior Leaders, including those in the Senior Executive Service (SES). Course Purpose: This course, in alignment with Office of Personnel Management (OPM) guidance, is meticulously crafted to enhance transformational leadership competencies and to equip leaders with the skills required to stimulate and guide organizational change effectively.Leading Change
This course equips participants with the essential skills to effectively lead change initiatives in alignment with OPM guidelines. Focusing on key change management frameworks, participants will learn to assess organizational readiness, communicate effectively, and engage stakeholders.Elder Mediation Continuing Education Credits (16CLE, CME, 14CE)
This recorded Elder Mediation Certificate Course is designed for Continuing Education for mediators, lawyers, and mental health professionals licensed or certified in Florida. Some states may allow for reciprocity. It is a 16-hour live online course intended to develop skills in elder care dispute resolution, both for mediators and non-mediators.Mediators: Active Roleplay Mediation Scenario (1 CME)(EEO 1 Clock Hr)
This dynamic course offers mediators the opportunity to refine their skills through immersive roleplay exercises. Designed for both novice and experienced mediators, the course emphasizes practical, hands-on experience in a controlled, supportive environment. Participants will engage in a variety of realistic mediation scenarios, addressing issues such as workplace conflicts, and community disagreements. Through guided roleplays, attendees will practice and enhance their techniques in active listening, effective communication, and conflict resolution. Expert feedback and group discussions will provide valuable insights and strategies for improving mediation performance. This course is ideal for mediators looking to build confidence and proficiency through experiential learning.Mediators: Advance Mediation Skills and Techniques (6.80 CME) (2 Ethics) (EEO 6 Clocked Hrs)
This advanced course is designed for mediators seeking to enhance their proficiency and effectiveness in managing complex disputes. Participants will delve deeper into sophisticated mediation strategies, including managing high-conflict personalities, addressing power imbalances, and fostering collaborative problem-solving.The legal Complex: Who Gets the Embryo? (1 CME)
This course explores the complex legal and ethical issues surrounding the disposition of embryos in cases of assisted reproductive technology (ART) through the lens of mediation. Participants will examine the legal framework governing embryo disposition, ethical considerations regarding reproductive autonomy and the rights of potential future children, and the role of mediation in resolving disputes. Through case studies and discussions of recent developments in law and society, participants will gain insight into the evolving landscape of ART and the challenges and opportunities for resolving disputes in a fair and equitable manner.EEO Concepts: Neutral Mediation (6.72 CME) (4 Ethics) (2 IPV) (EEO 6 Clock Hrs)
This course provides a comprehensive overview of Equal Employment Opportunity (EEO) concepts with a specialized focus on neutral mediation techniques. Participants will explore the principles and legal foundations of EEO, understand the role of neutrality in mediation, and develop essential skills to facilitate fair and effective resolutions in workplace disputes. Through interactive sessions, case studies, and role-playing exercises, attendees will gain practical experience in managing conflicts, ensuring impartiality, and fostering an inclusive work environment. This course is ideal for HR professionals, mediators, managers, and anyone involved in workplace dispute resolution. Mediation Concepts: Restorative Justice (1.38 CME) (1.38 IPV)
This course provides an in-depth exploration of mediation concepts within the framework of restorative justice. Participants will learn about the principles and practices that facilitate conflict resolution and community healing. Key topics include the role of mediators, techniques for effective communication, and strategies for fostering accountability and reconciliation among parties. Through case studies and practical exercises, learners will gain the skills needed to apply restorative justice methodologies in various settings, promoting justice and peace. This course is ideal for legal professionals, social workers, educators, and anyone interested in conflict resolution and community building. EEO Concepts: Theories of Discrimination in a Hostile Work Environment (1 CME) (1 IPV) (1 DIV) (EEO 1 Clocked Hr)
Theories of discrimination in a hostile work environment include legal frameworks like Title VII and the ADA, recognizing hostile environments and quid pro quo situations. Intersectionality considers overlapping discriminations, while organizational culture and policies play a significant role. Discrimination has psychological impacts, and mediation aims to address these issues through constructive dialogue and solutions like training and policy revisions.EEO Counselors: Principles, Practice and Procedures (7.4 CME)
The "New EEO Counselors: Principles, Practice, and Procedures" training program is designed to equip new Equal Employment Opportunity (EEO) counselors with the foundational knowledge and skills necessary to effectively handle workplace discrimination complaints. This comprehensive program covers essential principles, practical techniques, and procedural guidelines to ensure fair and thorough investigations.EEO Concepts: Creating Settlement Options (1.4 CME)(EEO 1 Clocked Hr)
This comprehensive course is designed to equip Equal Employment Opportunity (EEO) and Mediators with the essential skills and strategies necessary to facilitate successful settlements in workplace disputes. Drawing upon principles of conflict resolution, negotiation theory, and EEO law, participants will delve into the intricacies of mediation processes tailored specifically to address EEO matters.Human Resources As A Third-Party Neutral (1CME)
This course is designed for HR professionals who are tasked with navigating a range of workplace issues, ensuring effective communication, and fostering resolution between managers and employees. Participants will learn to act as neutral third-party mediators, addressing various conflicts such as performance, attendance, role clarity, communication styles, personality clashes, and favoritism.EEO Qualified Neutral COURSE (2.4CEU)
Embark on a transformative journey with our "Qualified EEO Neutral - Mediation Program," meticulously designed for those aspiring to become adept EEO neutral mediators. Over three action-packed days and 20 clock hours, this comprehensive program delves deep into the fundamentals and complexities of Alternative Dispute Resolution (ADR) within the scope of the Equal Employment Opportunity Commission (EEOC).Becoming a Qualified EEO Neutral -Mediator: EEOC Requirements To become a qualified mediator for Equal Employment Opportunity (EEO) disputes, the U.S. Equal Employment Opportunity Commission (EEOC) sets specific requirements. These requirements are designed to ensure that mediators have the necessary knowledge, skills, and ethical grounding to effectively mediate EEO disputes, which often involve sensitive and complex issues.