Making Teams Work: Manager and Supervisor Development Program
The program aims to equip managers and supervisors with essential skills in building high-performing teams, fostering effective communication, conflict resolution, mentorship, and leading organizational change. This accelerated course adheres to OPM guidelines, providing targeted, practical leadership development.Executive Coaching and Leadership Program
This Executive Development Course is an expertly designed three-month program, tailored specifically for Senior Leaders, including those in the Senior Executive Service (SES). Course Purpose: This course, in alignment with Office of Personnel Management (OPM) guidance, is meticulously crafted to enhance transformational leadership competencies and to equip leaders with the skills required to stimulate and guide organizational change effectively.Leading Change
This course equips participants with the essential skills to effectively lead change initiatives in alignment with OPM guidelines. Focusing on key change management frameworks, participants will learn to assess organizational readiness, communicate effectively, and engage stakeholders.Elder Mediation Continuing Education Credits (16CLE, CME, 14CE)
This recorded Elder Mediation Certificate Course is designed for Continuing Education for mediators, lawyers, and mental health professionals licensed or certified in Florida. Some states may allow for reciprocity. It is a 16-hour live online course intended to develop skills in elder care dispute resolution, both for mediators and non-mediators.Mediators: Active Roleplay Mediation Scenario (1 CME)(EEO 1 Clock Hr)
This dynamic course offers mediators the opportunity to refine their skills through immersive roleplay exercises. Designed for both novice and experienced mediators, the course emphasizes practical, hands-on experience in a controlled, supportive environment. Participants will engage in a variety of realistic mediation scenarios, addressing issues such as workplace conflicts, and community disagreements. Through guided roleplays, attendees will practice and enhance their techniques in active listening, effective communication, and conflict resolution. Expert feedback and group discussions will provide valuable insights and strategies for improving mediation performance. This course is ideal for mediators looking to build confidence and proficiency through experiential learning.Mediators: Advance Mediation Skills and Techniques (6.80 CME) (2 Ethics) (EEO 6 Clocked Hrs)
This advanced course is designed for mediators seeking to enhance their proficiency and effectiveness in managing complex disputes. Participants will delve deeper into sophisticated mediation strategies, including managing high-conflict personalities, addressing power imbalances, and fostering collaborative problem-solving.The legal Complex: Who Gets the Embryo? (1 CME)
This course explores the complex legal and ethical issues surrounding the disposition of embryos in cases of assisted reproductive technology (ART) through the lens of mediation. Participants will examine the legal framework governing embryo disposition, ethical considerations regarding reproductive autonomy and the rights of potential future children, and the role of mediation in resolving disputes. Through case studies and discussions of recent developments in law and society, participants will gain insight into the evolving landscape of ART and the challenges and opportunities for resolving disputes in a fair and equitable manner.EEO Concepts: Neutral Mediation (6.72 CME) (4 Ethics) (2 IPV) (EEO 6 Clock Hrs)
This course provides a comprehensive overview of Equal Employment Opportunity (EEO) concepts with a specialized focus on neutral mediation techniques. Participants will explore the principles and legal foundations of EEO, understand the role of neutrality in mediation, and develop essential skills to facilitate fair and effective resolutions in workplace disputes. Through interactive sessions, case studies, and role-playing exercises, attendees will gain practical experience in managing conflicts, ensuring impartiality, and fostering an inclusive work environment. This course is ideal for HR professionals, mediators, managers, and anyone involved in workplace dispute resolution. Mediation Concepts: Restorative Justice (1.38 CME) (1.38 IPV)
This course provides an in-depth exploration of mediation concepts within the framework of restorative justice. Participants will learn about the principles and practices that facilitate conflict resolution and community healing. Key topics include the role of mediators, techniques for effective communication, and strategies for fostering accountability and reconciliation among parties. Through case studies and practical exercises, learners will gain the skills needed to apply restorative justice methodologies in various settings, promoting justice and peace. This course is ideal for legal professionals, social workers, educators, and anyone interested in conflict resolution and community building. EEO Concepts: Theories of Discrimination in a Hostile Work Environment (1 CME) (1 IPV) (1 DIV) (EEO 1 Clocked Hr)
Theories of discrimination in a hostile work environment include legal frameworks like Title VII and the ADA, recognizing hostile environments and quid pro quo situations. Intersectionality considers overlapping discriminations, while organizational culture and policies play a significant role. Discrimination has psychological impacts, and mediation aims to address these issues through constructive dialogue and solutions like training and policy revisions.EEO Counselors: Principles, Practice and Procedures (7.4 CME)
The "New EEO Counselors: Principles, Practice, and Procedures" training program is designed to equip new Equal Employment Opportunity (EEO) counselors with the foundational knowledge and skills necessary to effectively handle workplace discrimination complaints. This comprehensive program covers essential principles, practical techniques, and procedural guidelines to ensure fair and thorough investigations.EEO Concepts: Creating Settlement Options (1.4 CME)(EEO 1 Clocked Hr)
This comprehensive course is designed to equip Equal Employment Opportunity (EEO) and Mediators with the essential skills and strategies necessary to facilitate successful settlements in workplace disputes. Drawing upon principles of conflict resolution, negotiation theory, and EEO law, participants will delve into the intricacies of mediation processes tailored specifically to address EEO matters. 
