Short Course Description
This course is eligible for .5CME. We will be defining culture and discuss culture in workplace. We will also be discussing what it means to provide courteous service and addressing customers from other cultures. You’ll learn from our provided solutions on how you can provide better service to customers of other cultures within your company.
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Instructor(s)
Guno Ritfeld
Guno Ritfeld is a retired Department of Defense Commissioned Officer. He has earned a B.A. in Psychology/Education, a Juris Doctorate (J.D.), and a Master of Laws (LL.M.) degree.
He is certified by the Florida Supreme Court as a Circuit Civil, Family, and County mediator and has served as a County mediator at the Orange County courthouse. He served as a member of the City of Orlando Certification Appeals Board and Chapter 57 Discrimination Board, and as a contract Human Rights Mediator and Administrative Investigator for various state and federal agencies. He is an experienced commercial, workplace, and family dispute mediator and arbitrator.
A course for every organization
very interest
INFORMATIVE
good information